Volunteer IT Support Assistant

at Sovereign House GH

Role Description

This volunteering opportunity is open to anyone who will like to give their time to help children [ages 7 to 16 years] and adults to enhance their computer skills. No previous experience of volunteering or teaching is required as there will be training opportunities available for those who need it.

Type of Activity: Ongoing, Suitable for individuals to apply

Suitability: Suitable for 18 year olds and over

Time commitment

One day a week, for a minimum of 6 months to see the benefits of your work and enjoy the experience.

Availability: Monday Morning, Monday Afternoon, Monday Evening, Tuesday Morning, Tuesday Afternoon, Tuesday Evening, Wednesday Morning, Wednesday Afternoon, Wednesday Evening, Thursday Morning, Thursday Afternoon, Thursday Evening, Friday Morning, Friday Afternoon, Friday Evening

Is this role available at multiple locations? Yes

Role Location: Bury

Ward: Bury East/Central (Elton, Moorside, Redvales), Bury West (Radcliffe)

Benefit to the volunteer

Why Volunteer With Us?

Gain hands-on experience in IT support and education.
Enhance your CV and develop transferable skills.
Be part of a supportive team making a real impact.
Receive training and ongoing support.

We welcome volunteers from all backgrounds, including university students, career changers, and those looking to give back to the community. No formal qualifications are required, just a genuine interest in helping others and learning together.

You will receive

Induction and training, Regular support supervision, Travel expenses

Inclusion Statement: Are you passionate about technology and eager to make a difference in your community? Sovereign House GH is seeking dedicated Volunteer IT Support Assistants to join our dynamic team supporting children, young people and 50+ Adults in developing essential digital skills.

As a Volunteer IT Support Assistant, you will play a vital role in maintaining and updating equipment, assisting learners during sessions, and helping to create a safe and effective learning environment. You’ll work alongside experienced IT teachers and fellow volunteers to support our Computer Learning Programme, which empowers children aged 7–16, including those from minoritised backgrounds or outside mainstream education, to build confidence and digital literacy.

Volunteers are asked to complete or provide: Application form, ID Check, Disclosure and Barring Service (DBS) check, Reference(s), Informal discussion (may include an interview)

Activities: Community Hub/work, Digital/IT support, Support Work, Teaching and Training

Skills: Basic IT, Evaluating & Reviewing, Good IT Skills, Language Skills, Managing People, Organising and Planning, Key Responsibilities:

Assist with setting up and maintaining laptops and digital devices.
Support learners during sessions with basic troubleshooting and guidance.
Help with software updates, internet safety tools, and digital platforms.
Contribute to a welcoming and inclusive learning space.

What We’re Looking For:
Basic IT knowledge and a willingness to learn.
Good communication and interpersonal skills.
Reliability and a positive attitude.
Commitment to safeguarding and inclusivity.

Express an interest in this role

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